Grievance Redressal
We are committed to addressing your concerns promptly and fairly. Your feedback helps us improve.
Our Complaint Process
At Anfaa Microfinance (Private) Limited, we are committed to transparency, fairness, and client dignity. If you have any concerns or complaints regarding our services, we encourage you to contact our Complaint Cell so we can address the issue promptly and professionally.
Escalation to SECP
If your complaint is not resolved to your satisfaction within 15 days, you have the right to escalate the matter to the Securities and Exchange Commission of Pakistan (SECP).
Register a Complaint
Please provide detailed information to help us serve you better.